We’ve all seen it, right? The company’s “IT Guy” is the owner. Or a designer who ‘knows a bit about Macs’. This person became the primary go-to person for all things IT in the company. They deal with the bulk of the IT issues and pride themselves on helping out, calling for outside support only in dire needs. Happens all the time. But why? In our many years of supporting Macs, we’ve found that many business owners have fallen into the limiting belief that they are saving money by handling their own IT. The hidden problem is that the costs of handling your agency’s IT in-house far exceed the perceived benefits.