For years, small businesses were an unlikely target for sophisticated cyber attacks. Anonymity and smallness, it was thought, would provide a level of security in and of itself. Not anymore! In 2012, a report from Symantec found that attacks on small businesses had increased 300 percent from the previous year. And that trend has shown no signs of slowing down. The reality is that most small and medium businesses (SMB) are attractive targets because they tend to be less secure and automation allows modern criminals to mass produce attacks very cheaply.
A while back, my wife and I had a problem with our dishwasher. It was nine years old and It still worked, but many dishes had to run twice and even then didn’t get as clean as we really liked. Nothing didn’t work - technically. It just wasn’t performing as well as a dishwasher CAN perform. Maybe if we replaced all the parts, we could have gotten it to work 80% as well as when it was new. But no amount of money would get it work like a new one. So even if we’d gone through all the time and expense, it would still be a nine year old dishwasher. The technology in your company is very similar - with more far-reaching consequences than you’d think. The old adage “If it ain’t broke, don’t fix it” has it’s place, but with regard to technology that’s a completely flawed belief system.
You own an agency and your business uses computers and the Internet. Do you regulate how your employees use their work computers? Should you? Can you?
The answers to these questions are complicated, but they are vital to your business’s success; even a small business can lose over a thousand dollars a minute when its systems are down. The $64,000 question is, how do you protect your business from the consequences of non-work related technology use? What steps do you take to guard against the results of your employees’ personal use of their work computers?
We’ve all been there. We’re working away. We’re in the groove. And all of the sudden, this annoying window pops up asking you to update some piece of software or other. Ugghh! The disruption! Of course, the first inclination is to make this thing go away. But keeping your system software and your applications up to date is really important.
It's true. We're done supporting users. Not interested anymore. I know what you're thinking. "Wild Frog is a technology services company. How will you survive without users to support?" Please bear with me.