We’ve all seen it, right? The company’s “IT Guy” is the owner. Or a designer who ‘knows a bit about Macs’. This person became the primary go-to person for all things IT in the company. They deal with the bulk of the IT issues and pride themselves on helping out, calling for outside support only in dire needs. Happens all the time. But why? In our many years of supporting Macs, we’ve found that many business owners have fallen into the limiting belief that they are saving money by handling their own IT. The hidden problem is that the costs of handling your agency’s IT in-house far exceed the perceived benefits.
Office moves are exciting and scary at the same time. A move to a new office usually means your firm is growing and you need more space for your staff & clients. It means exciting new surroundings that should further your culture. And it may mean new capabilities. But it’s also a scary time, if for no other reason than change itself can be scary. Especially one that will affect different members of your staff in different ways. So on several levels, it’s important that your move go as smoothly as possible. That means the planning starts as soon as you decide it’s time for a new space.
A while back, my wife and I had a problem with our dishwasher. It was nine years old and It still worked, but many dishes had to run twice and even then didn’t get as clean as we really liked. Nothing didn’t work - technically. It just wasn’t performing as well as a dishwasher CAN perform. Maybe if we replaced all the parts, we could have gotten it to work 80% as well as when it was new. But no amount of money would get it work like a new one. So even if we’d gone through all the time and expense, it would still be a nine year old dishwasher. The technology in your company is very similar - with more far-reaching consequences than you’d think. The old adage “If it ain’t broke, don’t fix it” has it’s place, but with regard to technology that’s a completely flawed belief system.
You own an agency and your business uses computers and the Internet. Do you regulate how your employees use their work computers? Should you? Can you?
The answers to these questions are complicated, but they are vital to your business’s success; even a small business can lose over a thousand dollars a minute when its systems are down. The $64,000 question is, how do you protect your business from the consequences of non-work related technology use? What steps do you take to guard against the results of your employees’ personal use of their work computers?
We’ve all been there. We’re working away. We’re in the groove. And all of the sudden, this annoying window pops up asking you to update some piece of software or other. Ugghh! The disruption! Of course, the first inclination is to make this thing go away. But keeping your system software and your applications up to date is really important.
It's true. We're done supporting users. Not interested anymore. I know what you're thinking. "Wild Frog is a technology services company. How will you survive without users to support?" Please bear with me.
We serve small businesses in Central Ohio who leverage the Apple ecosystem. I can't tell you how often we run into companies who are using some consumer-grade POS "router" they got from Best Buy - or worse, are using what they got from their internet provider. These devices just don't provide anything close to adequate security for small businesses given today's threat landscape. While we feel that Cisco Meraki is the gold standard for business-grade cloud-managed networking, it's not right for everyone. For some time we've been looking for a device - and preferably a full stack (router, switches, and wireless access points) that we can confidently recommend to clients. As an OpenMesh partner, we were thrilled when they announced their G200 router. We've been fans of their wireless access points for quite a while, so we couldn't wait to get our hands on their router. After a couple weeks with it, here's our review. . .
We talk to clients all the time about the need to back up data and to plan for how you will continue to operate in the event of a disaster. Many of the folks we deal with may back up their server off-site (we insist on it), but generally take a 'it can't happen to me' attitude. Well. . .it most certainly CAN happen to you! At about 5:30pm on April 4, 2018, an EF1 tornado touched down in my back yard. Literally. My. Back. Yard.
The short answer is no. You probably won’t ever pay millions of dollars for a font. But NBC Universal did in 2013! NBCU subsidiary Oxygen Media purchased a basic 36-user license for the ‘Chalet’ font (from House Industries) and managed to find big trouble! The settlement of the lawsuit indicated 20,000 downloads of the font across the company - many times the 36 that they were licensed for. They settled for $175 each infringement - or $3.5million. Just the year before, NBC Universal settled with P22 Type Foundry for $1.5m over its improper use of the Cezanne Regular font. While you may never be sued for millions of dollars, improper font licensing and usage could expose your agency to significant liability.