You probably fall into one of two camps: people who haven’t the foggiest idea what pressing Command-Shift-3 or Command-Shift-4 do on the Mac, and those who use those keyboard shortcuts regularly to take screenshots. Either way, macOS 10.14 Mojave makes it easier than ever to create a still image of what’s on your Mac’s screen and to record a video of actions you take on the screen.
I started Wild Frog right around the time we found out my son would be born with spina bifida. At that time, we didn’t know a lot about it but knew we were in for a roller coaster ride. Twelve years on, being dad to that awesome little boy (and later, his sister too) is still one of the greatest joys of my life. But parenting a kid with special/medical needs is definitely a unique experience. Most days I feel like he’s taught me a lot more than I teach him. But after 11 years, there are three things that stand out which have informed my entrepreneurial journey.
For years, small businesses were an unlikely target for sophisticated cyber attacks. Anonymity and smallness, it was thought, would provide a level of security in and of itself. Not anymore! In 2012, a report from Symantec found that attacks on small businesses had increased 300 percent from the previous year. And that trend has shown no signs of slowing down. The reality is that most small and medium businesses (SMB) are attractive targets because they tend to be less secure and automation allows modern criminals to mass produce attacks very cheaply.
We’ve all seen it, right? The company’s “IT Guy” is the owner. Or a designer who ‘knows a bit about Macs’. This person became the primary go-to person for all things IT in the company. They deal with the bulk of the IT issues and pride themselves on helping out, calling for outside support only in dire needs. Happens all the time. But why? In our many years of supporting Macs, we’ve found that many business owners have fallen into the limiting belief that they are saving money by handling their own IT. The hidden problem is that the costs of handling your agency’s IT in-house far exceed the perceived benefits.
Office moves are exciting and scary at the same time. A move to a new office usually means your firm is growing and you need more space for your staff & clients. It means exciting new surroundings that should further your culture. And it may mean new capabilities. But it’s also a scary time, if for no other reason than change itself can be scary. Especially one that will affect different members of your staff in different ways. So on several levels, it’s important that your move go as smoothly as possible. That means the planning starts as soon as you decide it’s time for a new space.
A while back, my wife and I had a problem with our dishwasher. It was nine years old and It still worked, but many dishes had to run twice and even then didn’t get as clean as we really liked. Nothing didn’t work - technically. It just wasn’t performing as well as a dishwasher CAN perform. Maybe if we replaced all the parts, we could have gotten it to work 80% as well as when it was new. But no amount of money would get it work like a new one. So even if we’d gone through all the time and expense, it would still be a nine year old dishwasher. The technology in your company is very similar - with more far-reaching consequences than you’d think. The old adage “If it ain’t broke, don’t fix it” has it’s place, but with regard to technology that’s a completely flawed belief system.
You own an agency and your business uses computers and the Internet. Do you regulate how your employees use their work computers? Should you? Can you?
The answers to these questions are complicated, but they are vital to your business’s success; even a small business can lose over a thousand dollars a minute when its systems are down. The $64,000 question is, how do you protect your business from the consequences of non-work related technology use? What steps do you take to guard against the results of your employees’ personal use of their work computers?
We’ve all been there. We’re working away. We’re in the groove. And all of the sudden, this annoying window pops up asking you to update some piece of software or other. Ugghh! The disruption! Of course, the first inclination is to make this thing go away. But keeping your system software and your applications up to date is really important.
It's true. We're done supporting users. Not interested anymore. I know what you're thinking. "Wild Frog is a technology services company. How will you survive without users to support?" Please bear with me.