Are you an IT leader for a large company who's responsible for supporting a small, but important, number of Macs? When you think about the Macs that you're responsible for, do any of these thoughts come to mind...

  • You know that Macs can't be managed like your Windows PCs, but your staff doesn't have the expertise or bandwidth to do it right.
  • You want to deliver a great experience for your Mac-using colleagues, but you don't have the staff - and can't justify a full-time hire for your handlful of Macs.
  • You have an MDM in place, but the person who was trained on it left a long time ago. You've been struggling to keep it going, but it's starting to distract from other projects and initiatives.

If you can relate to any of these, then it might be time to consider Co-Managed Apple IT Services. Co-managed IT is a customized set of ongoing Apple-focused IT services, support and tools we offer to companies with IT departments to help “co-manage” their Mac fleet. Not only does this save your organization money, but it also frees up your IT team to be more effective and efficient, giving you greater peace of mind that your co-workers who have chosen Macs are well taken care of.

Here are just a few of the reasons why growing companies are moving to a Co-Managed IT approach:

  • A significant reduction in Apple-related IT problems, faster support and greater productivity for everyone. We don’t replace your IT staff; we make them BETTER by filling in the support gaps, giving them enterprise-grade Apple-focused tools, and training and assisting them where they need help. That means your entire office sees a significant reduction in IT issues, making everyone more productive.
  • You don’t have to add to your head count. Finding, hiring and retaining talent with Apple expertise is like trying to find a purple squirrel. In the best case, it's brutally difficult and expensive. With co-managed Apple IT, you don’t have the cost, overhead or difficulty in finding an Apple expert. We don’t take vacations or sick leave. You won’t lose us to maternity leave or an illness, or because we have to relocate with our spouse or we’ve found a better job. You can flex the support you need as your company’s needs change.
  • You have instant access to expert Apple IT support. We make your IT team more efficient and effective by taking the Mac support requests off their plate, allowing them to concentrate on providing a great experience for your Windows-based staff.
  • Your organization's MDM (Mobile Device Management) is actually maintained. Mobile Device Management is Apple's set of frameworks for properly managing Macs and other Apple devices. It's the tool that translates your company's goals into the necessary policies and settings on your Apple devices. We're certified in Jamf Pro and can bring the MDM as part of our services or manage your own Jamf server. Either way, you can be sure an experienced hand is guiding your MDM.
  • You have a partner to help ensure your Macs maintain the security and complaince your organization requires. We can assist your IT team in implementing best-of-breed Apple-focused cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to help employees make good security choices. Critical proactive maintenance will actually get done!